Information Sources

Adding a Product Catalog Source

Product Catalog

You can add your company's product information to the copilot by ingesting product catalogs. To facilitate this, we have a spreadsheet template where you can define your products and provide essential information about each product, such as its product attributes. This serves as a comprehensive reference for the copilot to gain rich context and provide deep product specific answers to user questions.

  1. To onboard a Product Catalog, go to the sources page by Home > sources, where you can see the Add source button on the top-right. add-source

  2. The modal prompts you to select the type of source to ingest, select Product Catalog to move to next screen. select-source

  3. Enter the publicly available Google Sheets URL and the names of sheets containing catalogs. Note: The product catalog google sheet must contain rows and columns in a specific format. Click here to view the format. link-source

  4. Specify a descriptive name for the source. You can optionally mark the source's contents as related content. When marked so, the copilot can also present the contents as related material when answering questions, helping your users learn adjacent topics and expand their understanding.

  5. Click on FINISH to complete the process, page will be refreshed and the newly added source will be visible in the sources list. configure-source

Good to know!

Providing catalog information via such spreadsheets is just one method we have. If your enterprise has thousands of products, available in a Product Information Management system (PIM), or a database, or via APIs, or just PDF datasheets, we have integrations and workflows to extract extract product catalog information from such systems. They will be available in the dashboard for self service soon. In the meantime, contact us at support@rapidflare.ai for more information!