Rapidflare

Rapidflare Documentation

What's New

Admin and Copilots Dashboard Release Notes

Dec 6, 2024

New features

  • Users can now generate their own API keys in the configuration section of the admin dashboard. Admin users can generate API keys and define expiry dates for them. API keys can be used to access the copilot API or to integrate the copilot widget into other websites. API keys can be revoked at any time, and the expiry date can be extended or shortened as needed.

  • We now support Single Sign On via Okta and other identity providers. See here.

  • Roles. We've introduced the concept of Roles and role based access control into the product.

  • Can enable/disable slack copilots via the dashboard

Bug fixes

  • Fixed a bug where conversation artifacts such as comparison tables would sometimes fail to get downloaded as a PDF file.

Sep 5, 2024

Bug fixes

  • Fixed a bug where the user would get logged out of the dashboard sooner than expected.
  • Fixed a bug where the theme selection was not being remembered between sessions. Now the light or dark theme is sticky and remembers the choice on the same browser correctly.

New features

  • Users can now download a conversation as HTML, Markdown, PDF, JSON or Excel from the copilot conversation screen. This is similar to the admin dashboard conversation history export feature.
  • Analytics page has been revamped with more actionable metrics, and deep links back to conversation history.

Improvements

  • New search field in the conversation history table in the Filter by user menu to search for specific conversations by one or more users.
  • Deprecated conversation feedback: The feedback feature has been removed from the conversation history screen. Users can still provide feedback on individual messages in the conversation history screen.
    • The conversation feedback feature was removed because user's already had the ability to provide feedback on individual messages in the conversation history screen. The individual messages feedback are aggregated to provide an overall conversation feedback score.
    • Conversation history table view now has only a single column called Feedback instead of the 2 separate columns it had previously for Message feedback and Overall feedback which was confusing.
    • Conversation history table view now has a new Mixed feedback filter in addition to the Good feedback, Bad feedback, and No feedback filters. The Mixed feedback filter shows all conversations with a mix of both good and bad feedback.

Aug 24, 2024

New features

  • New sharing features for admins to enable users to share Copilots and conversations.
    • Sharing Copilots: Users can share a Copilot via URL or by adding emails. Recipients of the shared link can interact with the Copilot, but only authenticated users into the dashboard are permitted.
    • Sharing Conversations: Users can share a conversation through URL, email, HubSpot, or with anyone. Recipients of the shared link can view the conversation.
  • Conversation history
    • Now enables export to PDF. This allows viewing all the conversations, messages exchanged and feedback on conversations in PDF format.

Aug 9, 2024

We are catching up on our July release notes in this early August release notes update.

New Features

  • Admin dashboard copilot configuration screen now allows for a secondary color selection as well as text color selection in both light and dark modes.
    • Secondary color selection helps control the background color of chat mesages and input boxes.
  • Microsoft Social login enabled for both admin and copilot dashboards.
  • Conversation history
    • Now enables export to excel. This allows for faster review of conversations, messages exchanged and feedback on conversations in a more convenient format.
    • Filter by specific user IDs
    • Filter by specific types of conversation and message feedback
  • Provide Feedback: new navigation item to provide feedback to us on either the admin or copilot dashboards. You can attach screenshots too.

Improvements

  • More robust, improved configuration experience.
  • Improved storage for your logos. This makes rendering the configuration page faster.
  • Better visibility for what tabs have been edited in the configure experience.
  • Overall faster experience across the dashboard, especially conversation history.

June 25, 2024

Features

  • You can now use your voice to input your questions to the copilot. You can also listen to the response as audio by clicking on the speaker icon.

Improvements

  • Major redesign of the copilot chat experience. The Copilot chat window is now fullscreen and works well on both mobile and desktop screens.
  • You can now see your recent conversations and all the content related to your current conversation on the right in a tab on desktop and on the bottom on mobile.
  • You can see a rich preview of any link in the copilot's answer or references by simply hovering your mouse ovr it.

Bug Fixes

  • Implemented virtualization for chat messages list to ensure that rendering of large chats with hundreds of messages will not be slow.

June 21, 2024

Improvements

June 7, 2024

Improvements

  • Copilots dashboard, https://copilots.rapidflare.ai

    • Major refactor of user facing dashboard to a new technology stack, with lots of improvements and a slightly different look and feel.
      • Faster rendering for previously slow pages
      • Collapsible left navigation bar
      • More compact conversation history table with better controls for date selectors, filters and sorting of rows

  • Admin dashboard, https://dashboard.rapidflare.ai

    • Bring in new copilot versions for this week, enabling admins to get latest experience in the dashboard.

May 24, 2024

Improvements

May 10, 2024

Features

  • New: Copilot users dashboard https://copilots.rapidflare.ai for non-admin users to access just the copilot, their personal past conversations and other related features.
    • Login the same way as you do to dashboard.
    • User guide documented at /copilots/dashboard
    • Coming soon - full screen copilot experience.
    • Going forward, this what's new page will list updates to both the Copilot users dashboard as well as the Rapidflare admin dashboard https://dashboard.rapidflare.ai.
  • Update to copilot version 1.5.1 (includes 1.4.2, 1.4.0, 1.3.0, 1.2.7)
    • Copilot new streams responses by default
    • Properly indicate existence of message feedback in conversation history
    • Support advanced models and streaming responses
    • Better link sharing behavior
    • Expanded and expandable input box for typing multi line questions
    • Conversation history logs origin of conversations (e.g. slack, host URL)

Improvements

  • Rapidflare docs are now linked off the website providing convenient access.
  • Testflight now renders more margin at the bottom of the copilot screen to make it easier to access the bottom parts of the widget.

Bug Fixes

  • light and dark themes are now sticky and remember choice on the same browser correctly.
  • Improved behavior when conversation history has zero conversations in the time range being looked at.
  • Additional guidance length is expanded to 1500 characters
  • More robust handling of starter prompt reference specification. Just type each reference on its own line, or use commas (spaces don't cause issue) -- your choice.

Apr 26, 2024

Features

  • Basic conversation analytics provided within dashboard. See User Guide > Analytics
  • Conversation history can now be exported as markdown, HTML or JSON formats.

Improvements

  • User sessions are now longer running minimizing need to relogin. Sessions automtically refresh and last up to 7 days.
  • Deep links to dashboard are maintained when needing to pass through a login step.

Bug Fixes

  • Fix internal error when exporting conversations
Next
Overview